This Terms and Conditions policy outlines the rules and regulations governing Benavest’s Application-to-Person (A2P) 10DLC messaging practices. By opting into our SMS communications, users agree to receive messages related to insurance updates, appointment reminders, promotional offers, and customer support.
2. Consent & Opt-In Requirements
A. How Users Opt-In
By providing a mobile number to Benavest, consumers expressly consent to receive automated marketing and informational text messages. Users may opt-in through:
Online signup forms.
Keyword-based opt-in (e.g., texting “BENAVEST” as a reply).
Verbal or written consent provided during service inquiries.
B. Message Frequency
The number of messages will vary based on user engagement and subscription preferences.
Users will receive no more than [2] messages per month unless they interact with the service.
3. Opt-Out & Unsubscribe Process
Users may opt out of SMS communications at any time by:
Replying “STOP” to any received text message.
Calling customer support at 877-962-8332].
Emailing office@benavest.com with “STOP SMS” in the subject line.
Upon opting out, users will receive a final confirmation message stating: “You have successfully unsubscribed from Benavest SMS alerts. No further messages will be sent. Reply HELP for assistance.”
4. Help & Support
Users needing assistance can:
Text “HELP” for automated support.
Contact our customer service at 877-962-8332.
Email office@benavest.com.
5. Message & Data Rates
Standard message and data rates may apply per the user’s mobile carrier.
Benavest is not responsible for carrier fees, SMS delivery failures, or network issues.
6. Compliance with 10DLC & Regulatory Requirements
Benavest adheres to all 10DLC messaging requirements set forth by the Cellular Telecommunications Industry Association (CTIA), the Federal Communications Commission (FCC), and the Mobile Network Operators (MNOs). This includes:
Registered A2P 10DLC Compliance: All messages originate from registered 10DLC numbers for increased message deliverability and compliance.
TCPA & CAN-SPAM Compliance: Messages only sent to users who have provided express consent.
DNC & Privacy Compliance: Users may opt out at any time, and no SMS will be sent to numbers on the Do Not Call (DNC) registry.
Content Restrictions: Messages will not contain prohibited content such as:
Fraudulent, misleading, or deceptive messaging.
Hate speech or discriminatory content.
Unapproved financial, healthcare, or alcohol-related messages.
7. Privacy & Data Protection
Benavest is committed to protecting user privacy.
Mobile numbers are never shared, sold, or rented to third parties.
Data is stored securely and used only for approved communication purposes.
SMS delivery failures due to carrier restrictions, mobile service provider issues, or spam filtering.
Delays, network failures, or technological malfunctions outside Benavest’s control.
Any unauthorized access to user data resulting from third-party breaches.
9. Changes to Terms
Benavest reserves the right to update these Terms and Conditions at any time. Any changes will be communicated via SMS or our website. Continued use of our SMS services after updates constitutes acceptance of the revised terms.
10. Contact Information
For questions regarding these terms, contact: 📩 Email: office@benavest.com 📞 Phone: 877-962-8332
