When you are unhappy with the quality of your health care, make sure you speak with your health care provider first to let them know about how you feel. If you do not want to talk to your health care provider then it is your right to file a complaint.
Complaints are categorized as follows:
- A Medicare doctor, hospital, or provider
- The quality of your care
- Your dialysis or kidney transplant care
- Durable medical equipment
Depending on what your complaint is you will need to click on the corresponding link.
Every Medicare health or drug plan has its own regulations for dealing with complaints. If you need more assistance after your complaint has been filed, feel free to call 1-800-MEDICARE.
If you have filed your complaint, and called 1-800-MEDICARE and still need help. Ask the operator you talk with on 1-800-MEDICARE to send your complaint to the Medicare Beneficiary Ombudsman. The staff there will help make sure your problem is resolved.
You can also file an appeal if you do not agree with a coverage or payment decision made by Medicare, a Medicare health plan, or a Prescription drug plan.
For other Medicare-related complaints, call SHIP or State Health Insurance Assistance Program for free personalized help.
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