Medicare Information You Need, The Way You Need It

Medicare Information The Way You Need It

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Written by: Benavest

BenaVest is an Insurance Agency dedicated to providing knowledge, services of Insurances like Health, Life, and Retirement. We want dedicate our time to bringing you the best services possible.


June 17, 2021

Medicare is very complex and it is your right to receive any information you would like about it in a format that is accessible to you. You can request to have medicare information sent to you:


  • In braille 
  • Large print
  • data/audio files
  • Relay services
  • And TTY communications


Medicare.gov is a web based format that can be used to find out most of the information that you need. The mentioned formats can be sent to you upon request. Additionally if it takes time for that additional information to reach you. You will be given additional time to make your decision before you enroll.


If you would like more information about Medicare in a format that works for you:


  • Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048
  • Email altformatrequest@cms.hhs.gov.
  • Send a fax to 1-844-530-3676
  • Mail a letter to:

Centers for Medicare & Medicaid Services

Offices of Hearings and Inquiries (OHI)

7500 Security Boulevard, Mail Stop S1-13-25

ATTN: Customer Accessibility Resource Staff


Please provide:


  • Your name
  • Phone number
  • A section where you describe what you are looking for
  • The mailing address you would like the materials to be sent to


You may be contacted for additional information.


For more information about how to get accessible formats, please visit Medicare.gov/about-us/accessibility-nondiscriminationnotice, or call 1-800-MEDICARE. TTY users can call 1-877-486-2048.


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